Membership terms
These terms cover Enlave membership, the Enlave card, member places, events and paid seats. Enlave is a people-first, hyperlocal access network across India, opening first in Pune. One membership makes places, events and privileges near you easier to find and use. Aplomb Tech runs it.
During the early preview, some features run in test mode and no real money moves.
Membership
Enlave membership is open to anyone with a verified mobile number from any listed country. You must be 18 or older to join. Membership is free. One membership per person; more mobile numbers do not make more memberships. You sign in with a one-time code for your mobile number, sent on WhatsApp.
Your card
Each member gets one Enlave card and keeps it for life. We do not issue a second card. Save it to Apple Wallet or Google Wallet, or keep it in your phone's browser. The card shows your name, membership status, member number and the city you are in, or the place on your card nearest a pin you shared. The card updates itself when your name, city, pin or membership status changes. My Enlave always has the current status. Nearby suggestions and notifications depend on Apple or Google, your device settings and your permissions.
The QR code on the card holds an opaque membership code that staff at Enlave places scan to check your membership. It is not a link and does not sign you in.
Maps
Enlave includes Google Maps features and content. Your use of them is subject to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.
At member places
A member place is a venue that agreed to offer Enlave members a privilege. Show your card at the counter. Staff scan it to confirm your membership before they give the privilege, and we record the visit in My Enlave. The privilege, and any conditions on it, are shown on the place's page on Discover. The place provides the privilege and may decline it if your card does not scan as a member.
Discover also lists public places, such as gardens and theatres. They are shown for information only. They are not partners of Enlave and offer no member privilege.
Events
Members can come to Enlave events, such as film nights, dinners and gatherings. A seated event has a set number of seats: claim one on the event page, and it then shows in My Enlave. At an open event, every member walks in without claiming a seat. At the door, show your card or scan the door code at the venue.
Paid seats
Some events have paid seats. Aplomb Tech sells them for Enlave. When you pay, you buy one seat at that event for yourself. The event is delivered in person at the venue, on the date and at the time shown on its page. Prices are in Indian rupees, and Razorpay takes the payment.
We hold your seat for 10 minutes while you pay. The seat is yours once the payment goes through. If you cancel 48 hours or more before the start, you get a full refund. If we or the venue cancel the event, everyone who paid gets a full refund. The refund and cancellation policy gives the full rules.
When sign-in codes go by WhatsApp, Meta delivers them. Seat confirmations and reminders come on WhatsApp only if you opt in to updates; turn updates off in your profile to stop them. STOP stops all WhatsApp messages from Enlave, except sign-in codes you ask for. Send START to turn them back on. A message you start with SUPPORT still reaches a person.
Ask Enlave and public offers
The concierge explains membership rules and recommends manually checked catalog entries. Public promotions are not exclusive Enlave benefits or proof of a merchant partnership. Read the linked source, exact price, conditions and expiry, and confirm availability with the merchant. Offers expire or are hidden after seven days without re-verification. The concierge cannot negotiate discounts or make payments.
Your data
The privacy notice says what we collect and who receives it. Delete your data says how to close your account and what we must keep.
A past founding campaign has ended. Claims are closed, and past claim records are kept as the privacy notice says.
Questions or disputes
Contact anil@aplombtech.in with your member number, or the payment ID from your receipt. Do not send bank details, OTPs or Wallet authentication tokens.