Help

For this screen

Can I stop and come back later?

Yes. Each field saves as you type. "Saved as you type. Finish any time." shows when it has.

Tap Finish later at the bottom of any screen to stop.

To come back, open enlave.com/business/list and sign in with your WhatsApp code. We open the screen you stopped at.

Send me the link on WhatsApp. This button shows only if you messaged Enlave on WhatsApp in the last 24 hours. WhatsApp lets us reply only inside that window. If you don't see it, bookmark the page.

If your WhatsApp messages from Enlave are off, we can't send the link. Bookmark the page instead.

If we sent your listing back, your changes and our note are kept too.

The tick on Check and agree is kept only once you tap Next. If you stop before that, tick it again when you come back.

How do I reach a person at Enlave, and what if I sent STOP?

Tap Help on any Enlave for Business screen, then "Message Anil on WhatsApp". WhatsApp opens with a short line that names the screen you were on. Send it, and add your question.

Already in WhatsApp? Start your message with SUPPORT. It is saved for the Enlave team, and they reply there.

When we answer. Anil answers 10 am to 7 pm, Monday to Saturday, except public holidays. A message sent outside those hours waits for the next working day.

What STOP does. Send STOP to Enlave on WhatsApp and Enlave stops every WhatsApp message to you. Sign-in codes you ask for still arrive. That means no message when your listing is live or sent back. Your listing still shows it.

While messages are off, a message you start with SUPPORT or HELP still reaches the Enlave team, and they reply there. Enlave also answers START, SIGN IN and JOIN. Anything else gets one line a day: "Messages from Enlave are off. Send START to turn them back on, or start a message with SUPPORT to reach a person."

To talk to us after STOP, start your message with SUPPORT. Messages can stay off.

Owners can also switch it on your overview, under WhatsApp. Off stops every WhatsApp message from Enlave except sign-in codes you ask for. A message you start with SUPPORT still reaches a person.

Some things always need a person, such as approving a listing, prices and invoices.

What do I need to list my shop, and how long does it take?

You need a phone with WhatsApp and about five minutes.

You sign in with a code we send on WhatsApp. Then you fill four short screens.

Find your shop. Your shop on the map, its name, address and PIN code.
Your perk. One line that says what members get.
Check and agree. Read your details and the agreement, then tick the box.
How members see you. A preview. Nothing is sent until you say yes.

Each field saves as you type. You can stop and come back.

Listing is free. Nothing is charged automatically.

Want to look first? See your shop on Enlave shows your shop on the network before you give a phone number.

A person at Enlave checks every listing before members see it. You'll get a WhatsApp message when it's live.

Some limits. You can start up to 3 listings a day. You can have one listing in review at a time.

List your business

All merchant help

Anil from Enlave answers on WhatsApp, 10 am to 7 pm, Monday to Saturday.

Message Anil on WhatsApp

Merchant help

I'm listed and no one has come. What now?

We can't promise customers. These are the things that help most.

Check the scanner is used. A visit counts only when staff scan the member's card. Ask every customer "Do you have an Enlave card?" Check Customers to see who was recorded.

Make the perk worth a walk. A real perk works better than a discount: a seat, a taste, a first look. Change it in Your perk. A ready perk goes live at once.

Put the poster where people wait or pay. Print it, or ask for free printed copies, from Your business.

Share your join code. Your own customers who join with it are never billed. They also carry Enlave to other places.

Check you're not closed. On Your business, "Closed for a while" takes your place and perk off Discover and members' cards until the date you chose.

Know the limits. A member's card shows at most 10 places near them, so yours is not always there. A phone may suggest the card near your shop, but the phone decides.

Talk to us. Tap Help and message Anil on WhatsApp. We'll look at your listing with you.